Monday, April 9, 2007
New Store Owner
Recently the store I have been working at for over a year was purchased and we have a new owner. I have known we were getting a new owner for months, however I did not think of the type of impact having a new owner would have on my work experience. The new owner took over the store last week and spoke to me and my coworkers at the monthly meeting. She is aware that we know much more about the store she purchased than she does and was willing to here out input. She wrote a list of the daily tasks that need to be completed and asked if the list was correct. She missed a lot of information, but was happy to hear that we knew what other tasks needed to be added. She also wanted to get us involved in the marketing plan. She told us everything that she was currently doing and asked what we thought of her plans. She also told us that she wanted to encourage us to get other people to come to the store and that we would figure out a way to know who referred customers to the store. We will receive 10% commission of the amount of money that person spends on the store. Most people spend between $120 to $200 each month they come into the store. I think it is great that she is willing to reward us so much and that she is excited and wants us to help her create the best store she can. When I tell her ideas, she listens and writes them down and gives me her input. The old owner never came to the store and worked for Capital One in addition to owning the store. We had a manager that ran the store on her own. She did not tell us anything that was going on, and the way we heard about sales promotions the store was doing was when customers would come in and have a coupon or other promotional tool that was used. This made us look very uninformed and not trained very well because the customer knew more about the sales promotion than we did. We also were lacking a lot of the equipment we need to run the store and the new manager had us write a list of what we thought we needed to make the store run more efficiently. She then went out and purchased everything on the list. Although the new manager is having problems with making sure there is enough inventory of a certain item and does not know what to do in a certain situation, she is willing to receive our help. I am excited to continue on with my job now that I have such a great manager.
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